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Send Email from GP using a 'From' email address

Roderick Mccall on 10/22/2021 4:42:06 PM
Provide the ability to send email from Great Plains using a FROM email address either without authentication, or if necessary, using a shared mailbox with EWS, and 64-bit Office.

User accounts have no problem sending email remittances using 64-bit Office and EWS in GP. However, using a shared mailbox, no emails send and no errors populate. To workaround this customer needed to use 32-bit Office and MAPI with shared mailbox.
Category: System
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RE: Send Email from GP using a 'From' email address

Cheryl W on 1/21/2022 6:20:03 PM

related post: https://experience.dynamics.com/ideas/idea/?ideaid=d21f0938-aef4-eb11-ba5e-0003ff45a652

Category: System

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RE: Send Email from GP using a 'From' email address

Andrew Tucker on 1/17/2022 5:31:15 AM

Yes, would love to have support to specify a from address when sending via the Graph API as well. The documentation for the graph side of things is available here - https://docs.microsoft.com/en-us/graph/outlook-send-mail-from-other-user


The reason sending as a shared mailbox is important to us is that if users reply to the email we want those replies to come to a central shared mailbox, that way they can be actioned by anyone in our accounts team.

Category: System

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RE: Send Email from GP using a 'From' email address

Steve R on 1/5/2022 12:34:09 AM

Have a number of customers wanting this feature, thanks for posting the suggestion lets hope others get behind it.

Category: System