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It would be excellent to have the possibility of creating global variables which can be accessed from any topic. For example, if I ask the customer for the email, know in all the topics which is the client's email without having to ask again
STATUS DETAILS
Under Review
Ideas Administrator

Thank you for your suggestion. This is under discussion and for now, been moved to our new Power Virtual Agents Ideas page here:

https://powerusers.microsoft.com/t5/Power-Apps-Ideas/Global-Variables/idi-p/399070#M28366

Comments

V

By "Global" do you mean variables scoped to a conversation or variables that aren't conversation specific? Victor's example is one where I'd need that variable bases on the conversation/session. The last time used someone used the bot or how many sessions are happening concurrently would be conversation independent.

Category: Bot creation and environments ​

V

Hi Victor, thanks for sharing your idea. Global variables are something the team is actively evaluating and exploring.

Category: Bot creation and environments ​