Comments
An AI-powered product recommendation feature in Dynamics 365 Commerce POS would indeed be a highly valuable addition. This functionality could significantly support in-store upselling efforts by providing intelligent suggestions for complementary or frequently purchased items directly at checkout.Not only would it help increase the average transaction value, but it would also serve as a useful tool for sales associates by guiding them in making relevant product recommendations without requiring deep product knowledge. This kind of real-time assistance can enhance the customer experience, drive better engagement, and ultimately contribute to improved sales performance.We agree that this represents a meaningful opportunity to bring AI-driven insights to the point-of-sale environment and empower retailers with smarter selling tools.
This is marked as planned for the 2023 Release Wave 1, but is still not available.Can you please provide an update?It is a major issue for us. We regularly have to ensure our segmentation only pull contacts from a certain entity, and without customization, we are not able to verify proper segmentation.