In GP, you have the ability to use Word Templates, which works good in order to e-mail a PDF of a document.

It would be nice if we could assign Word Templates to Users & Company, rather than just Company.

The person who does the invoicing wants to use Word Templates because they e-mail the customer, however, another employee only ever prints to screen and has to constantly wait for Word to open, or manually change to the report destination to the standard report on each print.

If templates cannot be assign by user & company, can you add a default printer setup option in user preferences to choose standard or template? If you have Template selected as the default it should only default if there is a template assigned to the company.