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We have a field with display name "Potential customer" in the Opportunity entity
If we click on New (+) button a Contact quick create form opens
Since the data type of the field is Customer, we are not able to edit it.
STATUS DETAILS
Completed
Administrator on 6/18/2019 1:38:01 PM
Thank you for your feedback!
This functionality to create either Account or Contact from Customer lookup, is available now in the new user experience - Unified Interface. Please refer to the following link for more information.
Sincerely,
Naitik Shah
Microsoft