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Hi Team,

We are currently facing issues to map drop down fields from our company Landing pages. When we 'Capture Forms' of our landing pages in D365 MArketing, there is no option to map dropdown or freetext fields to lookups based on the text value. For example, we have a country field on our company landing page that needs to be mapped to a country lookup on the lead entity on form capture. This is currently not possible.

We are facing this problem in almost all the landing pages as country is one of the basic field on any form.

Thanks,
STATUS DETAILS
Completed
Ideas Administrator

Thank you for your feedback. We released the Form capture feature in April. Capture forms in Customer Insights - Journeys - Dynamics 365 Customer Insights | Microsoft Learn

Sincerely, Petr Jantac, Microsoft

 

Comments

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We have a similar requirement in our project. We have a form on our customers website where a specific product interest is captured but currently there is no out of the box way to map the captured product with the product Lookup (connected to a Lead) in our crm.

Category: Marketing Pages, Forms, and Surveys