Current behavior
The Update expense payment information function updates the payment status in the All expense reports form for any voucher settled against the expense report — not only the actual payment voucher.
This behavior can be misleading for employees, as it gives the impression that their reimbursement has already been paid, even when the actual vendor payment has not yet been posted.
Example
After settlement, the expense report displays payment details that do not reflect the real payment status:
- Payment date: Blank
- Payment voucher: Shown as “”
This information is not meaningful to the employee and does not accurately represent whether the reimbursement has actually been processed.
Proposed design change
The system should only update the payment status in the Expense management module based on actual vendor payment transactions.
- Settlement vouchers that are not genuine payments should not influence the payment status displayed on expense reports.
- This ensures clarity for employees and prevents misinterpretation of their reimbursement status.
Comments
For CPA Australia, we raised this issue because running the Accounts Payable Foreign Currency Revaluation process updated the vendor balances which triggered an update in the payment status details on the underlying expense reports. This is not the correct behaviour because no payment has been made to the employee.Additionally, because of the initial update to the Expense Reports, when the real vendor payment was made and posted, the Expense Report details would not display the correct payment date and voucher because the system is recognising multiple payment/settlement transactions linked to the expense report/s.Our organisation operates in a multi-national / multi-currency environment with revaluations occurring for both local accounting currency ledgers and reporting currency ledgers as well, so the impact is widespread for us when there are un-paid expense reports at the end of the month.It would be of great benefit for us to not have to compromise our accounting policies for how and when we run revaluations in order to get around this issue.
Category: Sub-contracting & Vendor Invoicing
Related issue: https://fix.lcs.dynamics.com/Issue/Details?bugId=348301&dbType=3&qc=6bfbed47897bba28238d809b4dc4afb8f4255175f29800bb51c097fad96ba93c
Category: Sub-contracting & Vendor Invoicing