Dear Microsoft Team,

I hope you’re doing well. I would like to suggest an enhancement to the lead disqualification process within D365. Currently, when disqualifying a lead, there is a sub-menu that allows users to select a disqualification reason status.

To improve this process, I propose adding an additional pop-up that appears after selecting the disqualification status (like the approach in Opportunity (close as won)). This pop-up would include a description field where users can provide a detailed reason for disqualifying the lead. This enhancement would ensure more accurate data capture, offer better insights into lead management, and improve reporting and analysis.

Thank you for considering this suggestion. I look forward to hearing your thoughts.

Best regards,

BRAHMI Abdelouahed