Today, BC allows for Ship-to Addresses when selling, but it does not have a compatible workaround when return goods.
Comments
Huge source of frustration within our company. The copy document function would be nice if it had an option to include the original shipping address as part of a "Collect from" section.
Category: Sales
To maintain compatibility with existing sales tax API's such as Avalara, I would recommend to use the Ship-to Address as is, but Copy Document should copy the Ship-to address exactly as is from the copied document, so that sales tax is calculated using the same ship-to address the order was sent to originally. Then add a Return-to Address to the Return Order/Credit Memo which then prints on the RMA separately along with the original Ship-to Address.
Category: Sales
THe ship-to code is on the sales return and sales credit when created via a copy document from the original document but it is not visible or editable and a bit confusing. I agree a return from field would be valuable and should be populated with the ship-to code information when a copy document is done.
This is especially valuable for calculating taxes.
Category: Sales