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Allow for Return-From on RMA (just like Ship-to on Sales Orders)

Marcelo Borges on 1/5/2019 12:18:16 AM
Users should have the ability to select a Return-From address, based on the Ship-to Addresses, to be used on Sales Return Orders.

Today, BC allows for Ship-to Addresses when selling, but it does not have a compatible workaround when return goods.
Category: Sales
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RE: Allow for Return-From on RMA (just like Ship-to on Sales Orders)

Don Saito on 7/15/2022 2:07:06 PM

To maintain compatibility with existing sales tax API's such as Avalara, I would recommend to use the Ship-to Address as is, but Copy Document should copy the Ship-to address exactly as is from the copied document, so that sales tax is calculated using the same ship-to address the order was sent to originally. Then add a Return-to Address to the Return Order/Credit Memo which then prints on the RMA separately along with the original Ship-to Address.



Category: Sales

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RE: Allow for Return-From on RMA (just like Ship-to on Sales Orders)

Kevin Fons on 4/21/2019 5:10:10 PM

THe ship-to code is on the sales return and sales credit when created via a copy document from the original document but it is not visible or editable and a bit confusing. I agree a return from field would be valuable and should be populated with the ship-to code information when a copy document is done.
This is especially valuable for calculating taxes.

Category: Sales