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Incoming calls different layout

Ginevra Campagna on 10/4/2023 9:35:34 AM

Hello,

our customer service would like to suggest the possibility to modify the inbound call pop-up layout in case of callback.

Specifically, as of now, the callback pop-up is identical to a normal inbound call. To distinguish this case, we would like to suggest the modification to a yellow button with "Initiate call", instead of the green one.

Thanks

Category: Voice - Inbound Calling
STATUS DETAILS
Completed
Ideas Administrator

Administrator on 2/9/2024 8:38:55 PM

A "Callback" specific notification is already available and applied as a template in this scenario.