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Extend time period of cases collected for a workspace

Xiaoyan Lu on 1/28/2020 1:15:35 AM
Currently CSI workspaces imports cases created in the last 60 days for AI and BI analysis. Consider extending the time period of imported cases to enable richer scenarios of MoM / YoY / customizable comparison scenarios.
Category: Customer Service Insights – BI Analytics
STATUS DETAILS
Declined
Ideas Administrator

Administrator on 2/8/2024 9:38:04 PM

Thanks for the suggestion! A feature to extend the time period is under consideration, please vote to increase the priority.

Sincerely,  
 
CS Insights team