6
Thank you for reporting this product issue.  We agree that this is an issue for you and understand how this can be impacting your business.  Unfortunately, the issue doesn’t meet the standards we require to be adjusted at this time.  

Our previous fix implemented had severe side-effects so had to be reversed out. In looking for other ways to resolve this we were unable to find a suitable solution to resolve this issue without negatively impacting other scenarios. Due to this, we've decided to not fix this at this time. Please consider logging an idea at experience.dynamics.com. If we get sufficient votes and feedback there we'll consider a re-design or new experience to support this in a different way than what is currently implemented, but that would be a much larger dedicated effort that we can't commit to at this time.
Category: Case Management
STATUS DETAILS
Needs Votes