According to the official document of creating and managing knowledge article, anchor links do not work in Designer or Preview mode, and we can only test it directly in knowledge search or through portals.
The anchor links should function as expected even in these modes, navigating to the where anchor point is in the article, instead of closing unexpectedly.
Comments
Need anchor links working in Designer or Preview mode; this would be a must have feature in the future.
Category: Knowledge Management
Great idea!
Category: Knowledge Management
This highlights a usability limitation where anchor links do not behave as expected in Designer or Preview mode, even though they function correctly when accessed via knowledge search or portals. Enabling anchor navigation within these modes would provide a more consistent authoring experience, allowing users to validate content behavior earlier and reduce reliance on external testing steps.
Category: Knowledge Management
Experiencing the same issue, please help fix.
Category: Knowledge Management
Great idea!!!
Category: Knowledge Management