Word Templates created for Work Orders are used to create documents to send to end users a Work Document.

When this template includes Work Order Products and Work Order Services, these have Product Names included. The Product Names have Translations loaded in the different languages in the system, but these translations are not used in the Word Template population.

The Word Template is populated with the Product Name for the language of the User that creates the Word Template.

Each Word Template has a language field on it, so this language should be used to populate the Product Name into the Word Document that is created.

In this way a user can create and issue documents to customers in other languages than their user language. A user can be working in German, but need to issue documents to French speaking customers for example.

Category: Work order