In Customer Insights - Journeys (Real-Time Marketing), there is currently no straightforward way to view which segments a contact belongs to directly within the contact form. This information is crucial for marketing and customer engagement teams who need quick access to segment data without navigating through multiple menus or running additional queries.
I would like to request a feature that allows the inclusion of a sub-grid or related list within the contact form that displays all the segments to which the contact is associated. This would streamline the process, improve user experience, and save time for users who frequently need to access this information.
Adding this functionality would align with the seamless integration of Customer Insights - Journeys and enhance the overall utility of the platform.
Thank you for considering this suggestion.
Administrator on 2/13/2025 11:33:28 PM
Incorrectly marked under CID, now transferred to CIJ for evaluation