Currently, when a secret key used for authenticating Business Events is rotated manually and incorrectly configured (either on the endpoint or in Finance & Operations), the system fails silently without logging any error.

This makes it impossible for customers to identify failed calls or resend them after fixing the configuration. The lack of visibility leads to prolonged downtime and missed events, which can significantly impact business processes that rely on real-time integrations.

The proposed improvement is to enhance error handling and logging for authentication failures caused by incorrect secret key configuration. Specifically:

• Detect and log failures when the secret key does not match.
• Provide actionable error messages in the Business Events error log.
• Optionally, introduce a mechanism to queue failed events for retry once the configuration is corrected.

Customer Impact

• Improved Transparency: Customers will be able to quickly identify authentication issues instead of facing silent failures.
• Reduced Downtime: Faster troubleshooting and recovery will minimize business disruption.
• Operational Efficiency: Ability to track and resend failed events ensures data consistency and prevents manual intervention.
• Enhanced Trust: Clear error reporting improves customer confidence in the reliability of Business Events.