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I would like to be able to copy and paste images directly into the chat widget (Like you do in a MS Teams chat for example). Currently the only way is via attaching it with the clipboard icon, which is ok, but copy + pasting the images in some cases would save quite a bit of time.


This would allow me to reply customers quicker in some cases and would reduce the number of clicks, as well as not having to download a file into my computer. I've asked the rest of users from our org who are also using Omnichannel and they all agree with this being a good thing to add.


Thanks!

Category: Live Chat
STATUS DETAILS
New