Microsoft Dynamics 365
Holly Haines (administrator)
on 9/9/2020 1:31:56 PM
Thank you for the suggestion. As you may be aware, historically inventory is not managed in the channel database and is only obtained via a real-time service call. To have to validate on-hand as items are added to the cart via RTS calls would have a potentially negative performance impact. We have recently released a channel side on-hand calculation. You can read more about it here: Calculate inventory availability for retail channels. A next step for us will be to evaluate an feature to warn or perhaps even prevent the sale if channel-side calculation shows on-hand of 0. Please note the channel-side inventory is still just an estimation and therefore blocking the sale of an item based on this has its risks, so this would never be standard behavior, but could be a configuration option. We have no information at this time as to when this additional warning or blocking of inventory will be funded for the product. Please keep your eye on our release plans. - Holly Haines, Principal Program Manager, Dynamics 365 Commerce
Dear Microsoft Team
This feature is very important in today's retail environment to prevent fraud management. Today's enterprise retailer is a combination of Company owned as well as franchisee operated brick and mortar stores.
It is must to have a check at POS Level where Cashiers cannot sell fraudulent stock and are only allowed to sell stock maintained purchased from authorized centers
We can't wait to have this idea implemented!! :)