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Be able to send a confirmation email (autoresponder) to the person who fills out a form every single time they fill out the form. Currently we have to set this up through a Customer Journey. But a contact can only go through a journey once. So, if they come back to a form again and fill it out again, they will not get a confirmation email.

The confirmation email on any form should be sent to the responder every single time they fill out the form, no matter how many times they fill it out.

This is standard form/marketing automation functionality.
STATUS DETAILS
Planned
2024 Release Wave 1
Ideas Administrator

Thank you for your feedback. This is a great suggestion! We will consider this in our roadmap. Sincerely, Petr, Microsoft

Comments

M

I implemented a version of this by adding a "Thank you Email" option and a flow that took about 15 hours to write.. Really this should be base functionality.... To many whitepaper & thank you email type senarios that are NOT double-opt-in but legit uses for this behavior to not exist.

Thanks

Category: Marketing Pages, Forms, and Surveys

M

I second this.

Category: Marketing Pages, Forms, and Surveys