Hi all,

Another improvement from testing agents in BC preview:

Right now, agents respond well, but they lack control over navigation and data lookup inside Business Central.

Suggestion:

Introduce structured instruction keywords/actions such as:

• Open page / Close page
• Navigate to record
• Click action/button
• Lookup records using filters (e.g., Customer where Balance > X)

Why this matters:

• Lets agents interact with BC like a real user workflow
• Reduces manual navigation and clicking
• Enables precise, data-driven actions instead of generic responses

Example:

User asks for overdue invoices → agent filters Customer Ledger Entries → opens relevant records → triggers follow-up action