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Customers order references are stored in the PO Number field in Dynamics CRM, and in the 'External Document No' in Dynamics BC. For some unknown reason the synchronisation syncs the order name/title for the external document no. field through the synchronisation.
This means that instead of 'PO#19832' being sync'd as the PO number, the familiar name created by the sales person is used instead - '5 x toilet seats at agreed discounted rate'.
This means that instead of 'PO#19832' being sync'd as the PO number, the familiar name created by the sales person is used instead - '5 x toilet seats at agreed discounted rate'.
STATUS DETAILS
Declined
Business Central Team (administrator)
Thank you for your feedback. We are not considering the suggestion at this time due to the following reason: you can now customizes integration between Business Central and CDS / D365 Sales. See following link for details.