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When integrating Business Central to D365 Sales (CRM) the automatic creation of Customers can only use a single template to populate fields in Business Central (Specified in the Table Config Template Code).

In a majority of scenarios this isn't usable. It would make sense to be able to set up a table of conditions/filters that determine which template to use. A default could be set (or not) when no conditions are met.

For instance, in GB if we are creating a customer with a GB Country Code then we would want to use a template with a domestic General & VAT Posting Group and a blank Currency Code.

If we are creating a Customer for France/Germany/Spain etc we would want to use a template with different Posting Groups and set the Currency Code to EUR.
Category: Sales
STATUS DETAILS
Completed
Ideas Administrator

Thank you for your valuable feedback. We have decided to deliver this idea and make it available with Business Central 2024 release wave 2.  

Learn more about what's new and planned for Auto-apply templates when you synchronize data with Dataverse in the release plan here: https://learn.microsoft.com/en-us/dynamics365/release-plan/2024wave2/smb/dynamics365-business-central/auto-apply-templates-when-synchronize-data-dataverse

Your help was greatly appreciated,  
Business Central Team