The Customer is in Child care business and has to refund their Customers the deposits on a regular basis. They had this feature in their earlier system. Having this feature in the product will help them in their day to day operations.
Thanks
Comments
With the latest version of Business Central, the problem is still there:Version: CA Business Central 25.0 (Platform 25.0.25411.0 + Application 25.0.23364.24599)When we try to refund a customer on a payment journal by EFT it doesn't work. Even if we setup bank account information under customer card, it is impossible to Generate EFT file and also to send to many customer at the same time the remittance advice. We can't select this usage under Customer documents layout.Can you tell when it will be possible to Export a payment Journal by email also for a customer? The vendor remittance report indicate Customer and Vendor information but we can choose Output Method Email, only print or PDF to see the remittance advice.When we Generate EFT File, we can see the payment to be generate but there is an error message.Error message: The account type or balance account type should be vendor on the following General Journal Line: Journal Template Name = PAYMENT, Line No. = 10000.AL call stack: "EFT Recipient Bank Account Mgt"(CodeUnit 10200).ValidateAccountType line 3 - Base Application by Microsoft"EFT Recipient Bank Account Mgt"(CodeUnit 10200).GetRecipientVendorBankAccount line 2 - Base Application by Microsoft"EFT Recipient Bank Account Mgt"(CodeUnit 10200).GetRecipientVendorBankAccount line 6 - Base Application by Microsoft"Export Payments (ACH)"(CodeUnit 10090).CheckVendorTransitNum line 6 - Base Application by Microsoft"Generate EFT"(CodeUnit 10098).StartEFTProcess line 48 - Base Application by Microsoft"Generate EFT"(CodeUnit 10098).ProcessAndGenerateEFTFile line 17 - Base Application by Microsoft"Generate EFT Files"(Page 10810)."GenerateEFTFile - OnAction"(Trigger) line 7 - Base Application by Microsoft
Category: Geographies and Localization
Business Central appears to almost let you submit the Refund via a Payment Journal with EFT, it seems just the final code unit on Generate EFT does a validation against Vendor Invoice number, and cannot find that vendor invoice number in the table. Otherwise, the bank account card on a customer profile seems 100% setup to be able to do an EFT.
Category: Geographies and Localization
Business Central Team (administrator)
Sincerely,
Søren Alexandersen
Program Manager, Business Central, Localization