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You are creating a Lead Score model that sets a score based on email opens sent by Dynamics 365 Customer Experience.
Currently, if the personal information (contact information) that opened the email has multiple leads tied to it, they will all be scored the same with respect to the lead.
We believe it would be useful to have the ability to set a score for one lead only, depending on the criteria, when there are multiple leads in the personal information, so that a clear score can be measured.
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New