3
J

Warning about fixed Account name/Bot name reflected in Call back Omnichannel ID

Jacek Szypura on 5/25/2022 11:20:09 AM

Dear MS,


I've received information that name for BOT is not editable, hope it will be fixed but it will be good to have a warning or any further description added to this field during Omnichannel Setup.

Category: Setup
STATUS DETAILS
Needs Votes
Ideas Administrator

Administrator on 12/15/2022 5:36:23 AM

Thank you for sharing this interesting idea. We would like to see more upvotes for it prior to it's final consideration. We will ongoingly track the votes for it and update here. Thank you! the Dynamics 365 Customer Insights team.