188

Running a organization with D365 CE + Portals and Marketing. The webResourceBase and ribbonClientMetatdataBase consume more than 3 gb of data, and this is something we can't control! The CRM solution is pretty vanilla without custom ribbon and only 1 custom javascript. Tables like this should not count in our complete storage.

Category: Admin Center
STATUS DETAILS
Planned
2021 Release Wave 1
Ideas Administrator

Thanks for your feedback. 

System entities are included in the database storage as indicated in https://docs.microsoft.com/en-us/power-platform/admin/capacity-storage. The Web resource entity will be changed to file capacity instead of database capacity for 2021 Release Wave 1.

Comments

T

Same here, I've created a new sandbox instance with the Sales Enterprise app only and database usage was 1.0 GB.

24h later, without doing anything to this instance except system configurations (date and time formats, deactivation of Skype integration, etc... only admin stuff), the database usage was already 2.11 GB!

This is not acceptable!

Category: Admin Center

T

This had caused a major delay for us, we don't use CRM, however as the MS system tables exceeded the 1GB allocated for our old Default instance, I was unable to create a new Prod instance. I had to log a support case, have it escalated Premier Support, engage our TAM to had sort this.

It is far to complicated, takes too long, and there is such little advise about what to do with this.

Please exclude the system tables from the quota so that the product is even partially useable.

Category: Admin Center

T

Our top two tables in storage capacity:

WebResourceBase
RibbonClientMetadataBase

Category: Admin Center

T

As somebody mentioned here. It's unfair from MS to charge us and our clients for system tables in Dynamics. I can understand part of webResourceBase, but only resources not related to standard functionalities.
I totally don't understand ribbonClientMetatdataBase which is definitely out of our control.

Category: Admin Center

T

I am going through this same problem.

Category: Admin Center

T

It also seems strange that these entities are stored in the database at all. Shouldn't these be moved to the file storage type? Even if they are still included in our storage quota it wouldn't have anywhere near so much impact then.

Category: Admin Center

T

I agree, I think it is totally unfair for Microsoft to be charging us for these tables. In our case we have 4 environments(DEV,QA,UAT and Production) and the Webresourcebase and RibbonClientMetadataBase are taking up 14GB of our 19GB of space

Category: Admin Center

T

Microsoft should fix this issue urgently, it's unfair to ask my customers to pay for these entities.

Category: Admin Center

T

Just had a call with support on this, and the only thing happening was that they were looking into optimizing the indexing of the tables. This reduced my 3 GB of data to 2.9GB. Clearly I was not talking to the correct team to get this fixed.

I have another Field Service customer with Sales, and they have 4 GB of Ribbon and WebResource 😒

Will try to rally opp more votes for this, as we all should!

Category: Admin Center

T

Hi, have you noticed the same symptoms within "pure" CDS / Power Apps environments - I mean you do not have any database /environment elements from related Dynamics first party apps?
-martti

Category: Admin Center