87

Running a organization with D365 CE + Portals and Marketing. The webResourceBase and ribbonClientMetatdataBase consume more than 3 gb of data, and this is something we can't control! The CRM solution is pretty vanilla without custom ribbon and only 1 custom javascript. Tables like this should not count in our complete storage.

Category: General
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Comments

T

This had caused a major delay for us, we don't use CRM, however as the MS system tables exceeded the 1GB allocated for our old Default instance, I was unable to create a new Prod instance. I had to log a support case, have it escalated Premier Support, engage our TAM to had sort this.

It is far to complicated, takes too long, and there is such little advise about what to do with this.

Please exclude the system tables from the quota so that the product is even partially useable.

Category: General

T

Our top two tables in storage capacity:

WebResourceBase
RibbonClientMetadataBase

Category: General

T

As somebody mentioned here. It's unfair from MS to charge us and our clients for system tables in Dynamics. I can understand part of webResourceBase, but only resources not related to standard functionalities.
I totally don't understand ribbonClientMetatdataBase which is definitely out of our control.

Category: General

T

I am going through this same problem.

Category: General

T

It also seems strange that these entities are stored in the database at all. Shouldn't these be moved to the file storage type? Even if they are still included in our storage quota it wouldn't have anywhere near so much impact then.

Category: General

T

I agree, I think it is totally unfair for Microsoft to be charging us for these tables. In our case we have 4 environments(DEV,QA,UAT and Production) and the Webresourcebase and RibbonClientMetadataBase are taking up 14GB of our 19GB of space

Category: General

T

Microsoft should fix this issue urgently, it's unfair to ask my customers to pay for these entities.

Category: General

T

Just had a call with support on this, and the only thing happening was that they were looking into optimizing the indexing of the tables. This reduced my 3 GB of data to 2.9GB. Clearly I was not talking to the correct team to get this fixed.

I have another Field Service customer with Sales, and they have 4 GB of Ribbon and WebResource 😒

Will try to rally opp more votes for this, as we all should!

Category: General

T

Hi, have you noticed the same symptoms within "pure" CDS / Power Apps environments - I mean you do not have any database /environment elements from related Dynamics first party apps?
-martti

Category: General

T

I find it really unfortunate that you have to pay for storage space that you cannot control in any way. Our database (webresourcebase) doubled overnight, for no apparent reason and we are still at the very beginning of using D365. Furthermore, I do not find it justified to pay for user licenses with which you cannot even run the normal software without worrying about upgrading the database after a few months.

Category: General