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The Repro steps as below:

  1. Create a 8500 main account in GL -> Chart of accounts->Accounts->Main account.
  2. Create a new customer posting profile in AP-> Setup->Customer posting profile. use it in summary account. save it. then delete the posting profile.
  3. back to main account, try to delete 8500 account from main account, got the error message: A financial dimension value is based on the 8500 record and has been used on a transaction. You cannot delete the 8500 record.


However, if test the same steps in 10.0.33 and above version , the main account can be delete without error. the same scenarion in 10.0.18 version, confirmed that we cannot delete the main account even if we delete the main account using in customer posting profile. May we know the root cause of the different behaviors. thanks.

 

Category: General Ledger
STATUS DETAILS
Completed
Ideas Administrator

NOTE: There is a change to the main account delete logic to run a scan of any places it is used (setup - not in a transaction) to let you know where to clear the account from the setup and try the delete again. 
Documentation will be updated on the documentation site https://learn.microsoft.com/en-us/dynamics365/finance/general-ledger.