"Absolutely! To initiate a refund request with Aeromexico, you can reach out to their customer service hotline at 1-888-829-1476. Refunds are typically available under specific conditions. If your ticket is refundable, you generally qualify for a refund. For non-refundable tickets, refunds are typically processed in situations such as flight cancellations by the airline or as per Aeromexico's specific policies."