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Autolog off should work for store commerce even after printing the receipt if we close the cash drawer.

Chaithanya Reddy Challa on 11/17/2022 8:28:08 AM

Current auto logoff working only if we close the cash drawer before printing the receipt in store commerce however our jeans west customer requires auto logoff should work for them even when we first print the receipt and close the cash drawer.

(Auto logoff should work in store commerce after printing the receipt -> close the cash drawer -> auto logoff should work.)

 

Becasue cash drawer is always linked to the printer, and it follows the printer command to open.

Category: Store Operations and POS
STATUS DETAILS
Declined
Ideas Administrator

Administrator on 3/15/2023 4:02:33 PM

Thank you for submitting this as an idea. It's not something we'll be adding as functionality to Commerce, but if you believe the behavior is actually a bug, please file a Support Request so that it can be investigated. Thank you.