The following message appears:
“
This customer is not registered. To continue, choose one of the following options:
Create a new customer card for Coho Winery XXXX
Select an existing customer
“
This functionality cannot be enabled/disabled by (de-)selecting an option.
In some cases functionality has been felt unwanted from the customer perspective..
At this point is more accurate, when we are dealing with “cash customers”. That is, customer’s which pay in cash and are one-time customers. Before this, I could have used “generic” customer and change the customer info on the sales order. Now, it is impossible, and we are in a situation, where we have multiple customers in NAV, which are irrelevant, after the one-time sales.
Comments
The functionality aligns with GDPR requirements. If you would have the possibility to change name on each order for a generic customer, you would not be able to privacy block any of those. Thats why there has to be one record for each customer. But I do agree it should be possible to switch on/off whteher it should trigger a new customer based on the name or not.
Category: Sales
Waiting for the future release where this is changed, still no change to switch off in BC 16
Category: Sales
Seems this was changed in NAV2017. Many customer like to setup a customer called 'CASH', enter it on a Sales Order and then enter the actual name of the customer in the 'Customer Name' field. In NAV2016 you are free to change the 'Sell-to Customer Name' for this functionality.
Category: Sales
My suggestion is a toggle on/off at the "Sales & Receivables Setup", as NAV provides for the "Create Item from Description"
Category: Sales
We need to be able to turn this off and the create item dialog also - we do not have a single customer who would use this as the customer setup and item setup process have business rules they follow.
Category: Sales
The current functionality is working solution/functionality in some cases, but in my opinion there should be a option in order to enable/disable the functionality, at least in the company level.
The most interesting detail is, that if the sell-to customer name is modified a bit, i.e. 2-3 letters, the functionality does not work, and the modified name is reverted back to original name. Quite odd, but it turns out, that concept of "Levenshtein distance" has been applied to this field "check routines". Thus, question being, can there be two or more almost identically named customers, in which case, the "sell-to customer name" field would validate and return incorrect customer?
Category: Sales
Business Central Team (administrator)