39
‘Sales Order’, if customer’s name has changed, and I want to do it on the sales order (adding “Ltd.” or something like this), but now system suggests to create new customer.
The following message appears:
“
This customer is not registered. To continue, choose one of the following options:
Create a new customer card for Coho Winery XXXX
Select an existing customer
“
This functionality cannot be enabled/disabled by (de-)selecting an option.
In some cases functionality has been felt unwanted from the customer perspective..
At this point is more accurate, when we are dealing with “cash customers”. That is, customer’s which pay in cash and are one-time customers. Before this, I could have used “generic” customer and change the customer info on the sales order. Now, it is impossible, and we are in a situation, where we have multiple customers in NAV, which are irrelevant, after the one-time sales.
The following message appears:
“
This customer is not registered. To continue, choose one of the following options:
Create a new customer card for Coho Winery XXXX
Select an existing customer
“
This functionality cannot be enabled/disabled by (de-)selecting an option.
In some cases functionality has been felt unwanted from the customer perspective..
At this point is more accurate, when we are dealing with “cash customers”. That is, customer’s which pay in cash and are one-time customers. Before this, I could have used “generic” customer and change the customer info on the sales order. Now, it is impossible, and we are in a situation, where we have multiple customers in NAV, which are irrelevant, after the one-time sales.
STATUS DETAILS
Completed

Business Central Team (administrator)