53
When a duplicate is detected there is no message given to the user what field is triggering the duplicate detection rule.
There should be a message saying i.e.
"An account with the same value in is already registered"
Today you get a message saying there IS a duplicate, but you don't know why.
STATUS DETAILS
Under Review
Comments
the system could suggest or filter the record being duplicated
Category: Account, Contact, Calendar and Activity Management