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When a duplicate is detected there is no message given to the user what field is triggering the duplicate detection rule.

There should be a message saying i.e.
"An account with the same value in is already registered"

Today you get a message saying there IS a duplicate, but you don't know why.

STATUS DETAILS
Under Review

Comments

P

the system could suggest or filter the record being duplicated

Category: Account, Contact, Calendar and Activity Management