Discount management is a pivotal aspect of sales and customer relationship management. The Customer Discount Group in Business Central (BC) serves as a tool for businesses to categorize customers based on discount eligibility. However, the lack of integration between BC's Customer Discount Group and Dynamics 365 Sales (D365 Sales) presents challenges in maintaining a uniform discounting strategy across platforms.

To bridge this gap, we propose the following solutions:

> Automated Discount Sync:

• Develop a dedicated integration module that synchronizes discount data from BC's Customer Discount Group with D365 Sales in real-time.
• This module will ensure that any changes made in BC are instantly reflected in D365 Sales, maintaining data consistency.

> Unified Discount Dashboard:

• Create a unified dashboard accessible from both BC and D365 Sales.
• This dashboard will allow users to manage, monitor, and analyze discount strategies across platforms, ensuring alignment in discounting policies.

> Enhanced Data Mapping:

• Implement a mapping tool that cross-references customer data between BC and D365 Sales.
• This tool will detect discrepancies in discount assignments and provide corrective recommendations, reducing manual oversight.

By adopting these methods, businesses can ensure a seamless discount management experience, enhancing customer satisfaction and streamlining sales processes across both platforms.