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Users are using item template for creating new items. The template does not update the "Use transportation management processes" tick box from the reference item. Customer users have to manually set this parameter on item master. Item template should consider all fields on item master.
STATUS DETAILS
Declined
Johan Hoffmann (administrator) on 6/28/2019 1:24:24 PM
Thank you for reaching out.
Your suggestion seems to be a product bug.
Please reach out to the relevant support channels as specified in Product support (http://go.microsoft.com/fwlink/?LinkID=616937).
Sincerely,
Johan Hoffmann, Program Manager
Microsoft.