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For users with this level of warehousing, if they realise there's an issue after shipping and before invoicing, they have to raise the invoice, followed either by a full return and re-order (so the customer gets a 'clean' invoice), or a return for the 'wrong' line, and send the customer an invoice they know is wrong, along with a credit. This, and the admin time that goes with it, could be avoided by allowing the shipment line to be undone.