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The "Correct" function for Posted Sales Invoices appears to have changed and is no longer functional on a Posted Sales Invoice that was created from a Sales Order. I have used the Correct function many times in the past to fix pricing or quantity issues on a Posted Sales Invoice and it worked perfectly. But, just this week any time I try to use the Correct function I receive the following pop-up notification stating that the Correct function is not available for the invoice:

"The invoice was posted from an order. The order has been deleted, and the invoice will be Canceled. You can create a new invoice or order by using the Copy Document action."

This notice doesn't make since, since the standard system process for creating a Sales Invoice is from a Sales Order, and the system automatically deletes the Sales Order once the order has been fully invoiced. This would mean that all standard processed orders would not be able to use the Correct function, which surely cannot be what Microsoft intended. Using this new Copy Document method also forces me to abandon any item tracking entries associated with the order when correcting the order. Not cool!!

How do I get the Correct functionality back on my Posted Sales Orders? Why am I only now getting this issue/notification when it worked fine a week or so ago? Did this change have something to do with the recent v17.1 update?

Please fix ASAP!

Thanks,

NR
Category: Sales
STATUS DETAILS
Needs Votes
Ideas Administrator

Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future. Best regards, Business Central Team

Comments

N

This was a very helpful function. Please get the development team to make this a priority.

Category: Sales

N

The correct feature should definitely be available for Posted Sales Invoices created from Sales Orders. This is such a handy feature for credit/rebills, it makes the Copy Document feature seem onerous. And if you need to process a couple dozen price/quantity/tax corrections, it is onerous.

Category: Sales