We have a company that wants to use Marketing Forms but does NOT want the lead or contact records updated. They only want a new lead created if a record is not found. Based on the current functionality, you must select Update Contacts, Update Leads, or Update Contacts/Leads.
Comments
Dear D365 Marketing Product team,
We are glad to see that this functionality is in place, however, using this functionality a contact/lead we do not get the functionality to create a new record when a match is not found. We need the ability to create new contacts/leads when a match is not found, and select what fields should be updated on a matched record.
Category: Marketing Pages, Forms, and Surveys
Administrator on 9/15/2020 4:14:35 PM
Thank you for your feedback.
This feature was released as a part of Early Access features in September 2020.
Sincerely,
Defne
D365 Marketing Product team