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When having the Business Central document view and insights add ins connected to an outlook account within a Client, you are unable to disconnect them without uninstalling the entire office package and reinstalling it.
End goal is to be able to connect the add ins to a different tenant.
Upon deleting the tenant the add ins began giving error messages.
We went through the assisted set up within the newly created environment - Outlook client showed us an error message, Outlook OWA was working fine.
We attempted deleting the manifest files from both BC and the Exchange online - No joy, Client kept showing the same error message, OWA kept working as expected.
We attempted removing the email account from the outlook client and add it on a new - no joy - same issue.
Purging browser cache proved no good as well.
We attempted using Windows developer tools in order to locate the relevant cookies for Outlook - no joy, could not find them.

Overall getting the Client extensions to work with different tenants should not be this hard.
STATUS DETAILS
Needs Votes
Ideas Administrator

Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future. Best regards, Business Central Team