4

If you have an account and a contact registered with the same e-mailadress and you create a campaign & marketing list which results in both being a part of the campaign.
Then create a campaign activity of type = e-mail
When "Distribute Campaign Activity" CRM will then send the same e-mail twice to the same address.

CRM should have the same in-built function as Exchange Server ; if an address is typed twice Outlook still only sends one e-mail to that particular address.

Category: General
STATUS DETAILS
Declined
Ideas Administrator

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