Problem:
The purchase of gift card results in a credit to the Gift Card Account No. specified on the Shop card. When the gift card is redeemed, no debit to the Gift Card Account is created; this creates the need for manual General Ledger journals.
Solution:
The transaction information imported from the Shopify order includes details of gift card redemption and updates the gift card details in Business Central, so generate a debit General Ledger journal for the Gift Card Account.
Comments
There is alittle bit of a "Feature" in the functionality.When a Gift card is sold in Shopify on its own sales order, the order never makes it into BC because it is instantly fulfilled. Therefore the Sale of the gift card is never recorded or posted to the liability account for gift cards. Therefore when the reconciliation is done against the resulting sale there is nothing to balance this up against.
Category: Sales
for sure
Category: Sales
Yes, we need solution for full, partial, or split gift card redemption.
Category: Sales
Business Central Team (administrator)