5
Summary/Scenario:
- A website user tries to fill the form and then submit but gets an error message, the error message is part of the MS Marketing form (Landing page)
- We cannot be sure how many such visitors could face the same error and who might not even contact us through another channel ans/or would inform about the error message.
- It might not be possible for the website visitor to remember the type of form submitted or if they used private mode or the cookies are disabled.
Need:
monitoring this issue where for example 500 users visited the website and submitted the form and suppose 10 could not submit the form due to an error.
- The default error notification on the Marketing form is – “An error occurred during your submission,” so MS should be able to monitor those logs/failed attempts.
STATUS DETAILS
Needs Votes
Administrator on 11/21/2022 5:39:19 PM