It would be useful if you could replicate the PO prepayment functionality and apply similar functionality on the sales order side. We frequently have requests from clients to be able to create payments in advance from customers and link them to a SO. I know it is possible to create a prepayment journal and link that to the sales order using existing functionality but the problem is there are limitations. These are as follows:-
1) You can't generate an invoice off the back of the prepayment
2) It is not easy to see what prepayments you have generated in the system with remaining balances.
3). It would be a simpler process if you could generate the prepayment directly from the SO, similar to the PO prepayment function.
Comments
Any news on this one? Customers are more and more requesting this functinionality? How is prepayment functionality integrated with the new e-invoiceing features?
Category: Accounts Receivable
Its a very basic requirement but still under review??
Category: Accounts Receivable
This functionality is sorely missing with a significant amount of time and effort required simply to track a customer prepayment to an order. We have developed workarounds using projects, but this has greatly increased the complexity for the rest of our ERP users.
Category: Accounts Receivable
I work for an international group that has Eastern European customer prepayment functionality in place in one country via MS D365FO country localisation. It is also needed now in France and Denmark, which don't have these features. This is really necessary for these two countries.
Until version 10.0.14 there was a "minimum" functionality that allowed the user to link the prepayment payment voucher to the customer order by putting the PO number in the Reference field. The Prepayment menu item (top right - now greyed out) in the Sales order - Sell tab, allowed to see the balance net of Prepayment received.
Accoding to this MS LCS notice, this functionality was depreciated from 10.0.14: Details for issue 523850 (dynamics.com)
Can, MS, as a first step, restore this now-depreciated functionality?
Category: Accounts Receivable
That exists for Eastern Europe countries (Poland, Hungary and Czech), so it would be easy to apply to all countries.
The standard solution doesn't work properly, it's time consuming as it requires a lot of manual job.
There is any link between the prepayment, the advance invoice and the one for the goods, so it's hard to sort out the customer statment.
Category: Accounts Receivable
Function available in Business Central. Why ist FinSup so complicated?
Category: Accounts Receivable
This needs to be implemented ASAP, to avoid manual work.
We are spending a lot of time in reconciliation and settlement of advance payment received from the customer
Category: Accounts Receivable
Bump!
I am amazed this isn't possible... each and every small ERP offers this functionality afaik.
Category: Accounts Receivable
This is an important and pertinent business requirements and bit surprising it is still under review. Customer prepayments should be work in same way as vendor prepayments.
Such basic ERP functionality gaps must be filled by MS as top priority and supported by intuitive inquires so that users can get a quick snapshot of the prepayments situation for both vendors and customers.
Please let us know the status of his feature ?
Category: Accounts Receivable
We are awaiting a solution on this asap. The feature Prepayment (linking a prepayment to a SO) was depreciated in 10.0.14 but no new functionality to take over. This is really a step back for companies requiring the accuracy of prepayments to SO with a high number of prepayments leading to plenty of errors.
Please fix this asap.
Category: Accounts Receivable
Prabhat Bhargava (administrator) on 1/18/2024 6:04:59 PM
We would like to update that we have plan to develop a robust prepayment invoice feature. This groundbreaking addition will provide users with a plethora of convenient options, revolutionizing the invoicing process. Here's a sneak peek at what's in store:
(a) Prepayment % to defaults: The feature enables users to set default prepayment percentages either based on the customer or the item-customer combination subject to order of priority provided for the feature.
(b) Goods release restriction: With this feature, goods will only be released once full payment against the prepayment invoice has been received. Say goodbye to any payment hiccups!
(c) Multiple prepayment invoices: Users will have the liberty to create multiple prepayment invoices for every adjustment percentage made for the prepayment invoice or item. Catering to the ever-changing dynamics of business has never been easier.
(d) Mandatory sales order confirmation: This feature ensures a mandatory confirmation of the sales order before issuing a prepayment invoice, guaranteeing accuracy and customer satisfaction.
(e) Printing of prepayment invoices: Seamlessly print prepayment invoices from your Microsoft AR system. Efficient and professional, just the way it should be.
(f) Settlement with final invoice: Say farewell to tedious manual calculations! The prepayment invoice can be conveniently settled with the final invoice, streamlining your accounting processes.
(g) Credit notes against prepayment: In the event of a refund or credit, the functionality to issue credit notes against the prepayment invoice will be at your disposal. A comprehensive solution to handle every scenario imaginable.
(e) The status of the prepayment invoice will update automatically based on the action taken by user.
Additionally, the prepayment invoice feature will encompass price inclusive and price exclusive tax options, granting users the flexibility they need to meet various tax requirements.
To ensure optimum efficiency and cater to specific business needs, the Microsoft AR team plans to release this feature in phases, prioritizing key business scenarios. Rest assured, we will keep you updated with version-wise plans shortly.
Please note that, as with any project, the above plan is subject to change based on organizational properties. However, we are committed to providing the best solution possible, tailored to your evolving invoicing requirements.
Exciting times lie ahead as the Microsoft AR team sets the stage for a groundbreaking prepayment invoice feature. Stay tuned for more updates about the phased manner releases of this feature and get ready to elevate your invoicing experience .
Thanks,
Regards,
-Prabhat
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Thank you for your feedback. This is a great suggestion! We will consider this in our roadmap.
Sincerely,
Shivam Pandey
Senior Program Manager
Microsoft