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There is an error when we create the time entry from time entries section.
The start date field has the start hour included. When we create the time entry from time entries section, the hour is established in 1 PM and PSA creates 2 unavailabilities because the first starts at 1 PM and not at the time it should starts.
In contrast, if I create the time entry from a standard CRM form and if I show the hour field, it takes the correct hour (is the start hour of the resource calendar).
All the customers of Project Service Automation need that the start hour of the unavailability are the start hour of the resource calendar, because if not, there will be unavailabilities on incorrect days and theys will create bookings on incorrect days.
The start date field has the start hour included. When we create the time entry from time entries section, the hour is established in 1 PM and PSA creates 2 unavailabilities because the first starts at 1 PM and not at the time it should starts.
In contrast, if I create the time entry from a standard CRM form and if I show the hour field, it takes the correct hour (is the start hour of the resource calendar).
All the customers of Project Service Automation need that the start hour of the unavailability are the start hour of the resource calendar, because if not, there will be unavailabilities on incorrect days and theys will create bookings on incorrect days.
STATUS DETAILS
New