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There are multiple ways customers can create sales orders and place them, some through the website and some through call center. Orders can be placed on different accounts either on behalf of organization or when someone calls in it is placed on the organization website which cannot be seen. This leads to the customer not being able to see every order they have placed so they cannot see indication of spending trends or what items have been purchased when going back to review past purchases.
Our clients would like out of the box functionality that allows orders from each of the different platforms to be viewed.
STATUS DETAILS
Needs Votes