Hello Team,

I hope you are all doing well. I am reaching out to discuss an issue our customer is facing when trying to post some of their sales order transactions while the current period is on hold. Below, I have detailed the scenarios and the specific problem they are encountering.

Scenario 1:

When Period 1 is open (1/1/2025 to 1/26/2025) and Period 2 is on hold (1/27/2024 to 2/23/2025), the customer is unable to post the sales order transaction dated 1/15/2025. They receive an error message stating: "Posting sales order 37061698 voucher msi-10058419 fiscal period for 2/5/2025 not open. The fiscal period is closed for module sales order on the date 2/5/2025. Posting has been canceled."

Could you please provide us with the reason why the system is behaving this way? Your insights and guidance on this matter would be greatly appreciated.