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We want to use Dynamics Marketing to send marketing emails to some employees, those marketing emails are using a Customer Voice survey to collect some data on them, instead of including in the survey demographical question such as gender, age, etc we want to load some variables as we have this information already in the system. All answers should be anonymous but as an output to include the answers to the survey + the variables we loaded for each individual.


Is this scenario possible sending the emails from Dynamics Marketing or this is only allowed if you are sending the emails directly from Customer Voice or Flow?


Adding a video to express what we are aiming for

So basically is to do what is showed in this video: How to collect anonymous feedback with Dynamics 365 Customer Voice but from Dynamics Marketing instead of from Customer Voice.

 

We know that we can use Customer Voice in a marketing email in Dynamics, what we are trying to do is that, anonymously and including some attributes like in the video I shared, not sure if this is possible from a different tool other than Customer Voice, but theorically it could be possible since Dynamics Marketing is just embedding one Customer Voice survey inside the email.


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Ideas Administrator

Thank you for your feedback. Currently this is not on our roadmap, but we are tracking it, and with more feedback and support from the community we may consider it in the future. Sincerely, Petr Jantac, Microsoft