Expectation:

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We need to restrict users from taking screenshots within the Dynamics app to prevent sensitive data from being leaked outside of our organization.

Investigation:

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Upon exploring the out-of-the-box features of Dynamics, we have not found a native solution or workaround to fulfill this requirement.

Additionally, our investigation into utilizing Microsoft Intune revealed that while it is a powerful tool for device management and security, it does not directly address our need to restrict screenshot functionality. Furthermore, as we do not enroll users' devices into Intune due to lack of control over user-owned devices, this avenue does not provide a viable solution for our situation. We have also consulted with Microsoft Intune engineers to explore potential options within the tool, but have not found a suitable solution.

Ask:

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In light of the above, we kindly request if there could be an out-of-the-box feature or workaround that could be implemented to restrict users from taking screenshots within the Dynamics app. Enhancing data security is of utmost importance to us, and we would greatly appreciate any assistance or guidance you can provide in this matter.

We believe that implementing such a feature would significantly bolster the security measures within the Dynamics app, ensuring that our organization's sensitive data remains protected from unauthorized access or leakage.