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Party Contacts entity/form allows duplication in the same purpose and type. This means you can have the same phone number entered twice in the same contact or the same email address twice. The system does not error or warn user on the duplicate entry. This shouldn't be a problem except for the Export to BYOD (Azure SQL DB) errors out then complaining about this duplicate. The only solution, as customer, is see the job in error, delete the duplication and relaunch the job. MS has confirmed this is the expected behavior and Dev will consider customer votes on this idea. The internal MS reference is: 328675

STATUS DETAILS
Needs Votes

Comments

S

Would also like a configurable solution on which fields must be validated for possible duplication. I.e. Duplicate detection be done on telephone number, email domain/address, name, surname combinations on the Global address book because this might differ for each client.

Category: Organization administration