4
Future featuring the option to easily allow a virtual agent from a chat bot the option to receive and visualize with antivirus security an upload file image maybe helpful.

Not having a command to allow within a chat from a virtual agent conversation the option to upload a file image, user may not easily assist the customer or customer representative.
Category: Live Chat
STATUS DETAILS
Completed
Ideas Administrator

File attachments can be uploaded by an Azure bot following the instructions in the document here: Download file attachments from an Azure bot | Microsoft Learn

Thanks for your interest!

Jonathon Nelson

PM, Microsoft