Would like alerts when the following situations occur: This was requested by a partner and many are applicable to all customers.

Credit Card BIN Usage Alerts – if the merchant has a large increase in attempts or rejections on a specific Credit Card BIN Range – increases would be those that are way above normal processing on the BIN

High Risk Email Domain Usage Alerts - if the merchant has a large increase in attempts or rejections on a specific Email Domain (excluding high volume email domains such as gmail.com, aol.com, etc)

1. Merchants have fraud attacks from high risk email domains and receiving an alert for a spike in attempts on a either a new domain or high risk domain can be very useful for fraud managers

Error Alerts – Microsoft shows technical errors or rule errors increasing for merchants

Latency Alerts – Microsoft shows latency on responses as well as rule or velocity latency – Wills and Stephanie already discussed with WL Dev Team and are working on these alerts – but it is also helpful for fraud managers to know about these items

Device ID Errors or Missing Device ID – merchant has an increase where the Device ID is missing or errors when trying to obtain Device details – this would be outside normal errors

Merchant Stopped Processing – Microsoft shows a large decrease in transactions or no transaction volume that was not expected. This alert would exclude normal decreased processing on weekends or decreases around the holidays

Increase in Rule or Machine Learning Score Rejections compared to the average volume– here’s an example where News Corp had a fraud attack and there was a large increase in Rejections from Microsoft starting on Jan 24^th

1. Alerts on the Count of Transactions as well as Transaction Amount
2. The alert below would be based on the large increase in Declines (Microsoft Rejects)

Increase in Rule or Machine Learning Score Accepts compared to the average volume

1. Alerts on the Count of Transactions as well as Transaction Amount
2. This could indicate a rule not triggering correctly or data fields missing

Alert Policy related to Fraudulent Patterns across all Merchants – if a fraud pattern in seen at 1 merchant and then the fraud pattern moves to another merchant 

IP Address or IP range alerts – a merchant has a large increase in attempts or rejections on a specific IP Range,

• e.g.  171.229.x.x or 189.183.x.x